Individual support for Managers in a complex world
Managing in your own country, culture and language is never a simple task.
Managing team members from different cultural backgrounds is always challenging even in the best moments! Intercultural coaching will provide you with a culture map to decode people’s values, belief systems, unwritten rules, communication styles, and so much more…
All cultures appear to share the belief that doing things their way is the best way. When people from different cultures work together and cannot agree on processes and desired outcomes; managers face potentially serious problems.
Communicating in the multi-cultural workplace the ‘one-size-fits-all solution’ rarely exists. People from different cultural backgrounds communicate and prioritize differently.
All cultures have their own styles and implicit rules of communication. Your own communication style and rules may not be oblivious or work well with team members from different cultural backgrounds.
Issues often arise between those from implicit and explicit communication cultures, when some team members believe that underlying context is understood, while others assume that what is said is all that is meant. Intercultural coaching can really help. Managers trained in various communication styles can adapt and choose the best communication style for the situation.
Understanding your own culture and values is the first step towards understanding other cultures. Coaching is an effective tool for cross-cultural training because it raises self-awareness and acceptance of cultural diversity. Your coach will help you explore the things that are frustrating and find strategies to communicate and manage more efficiently.
Aim
Be able to implement strategies and action plans and adapt them in order to reach business goals in a cross-cultural or multi-cultural context.
Duration
Session of 2 hours, face to face or by video conferencing.
Number of coaching sessions depending on goals.
Group
1 participant
Prerequisites
None
Course language
English or French
Course certificate
Certificate of course completion
Participant profile
Our intercultural coaching sessions are designed for managers in charge of international R&D, supply-chain activities, international sales & marketing, or international mergers and acquisitions.
Managers dealing with company teams with different backgrounds located in different countries.
Benefits
Our intercultural coaching sessions will provide you with:
• Increased confidence when implementing strategies and actions in an intercultural or multi-cultural context.
• Better analysis and perception of different and complex processes during expatriation or international assignments.
• Improved management project skills in an intercultural or multicultural context.
Possible content
• Assessment of your values, communication style and cultural profile.
• Management style and postures: dealing with employees from a specific culture or with multicultural teams.
• Conflict mediation in intercultural context.
• On-boarding of employees from other cultures and countries.
• Negotiations with international stakeholders.
• Intercultural communication customized to specific professional situations or specific countries.
Very good trainer, very American: he goes straight to the point, but he’s always ready to listen to the participants, which I’m sure is his “French” side! He used interesting slides that I’ll be able to draw on in the future. No negative comments, it was very interesting! The trainer was good, and as I just found out, an American would have said “Amazing”! I’m going to encourage my colleagues and my team to take this “Working with Americans” course. June 2025
What I appreciated most about this course: the exchanges, the 360° vision of interculturality, the different elements of culture, the examples, the trainer and asking questions before meeting people from other cultures. This training perfectly met my expectations. Training course “Developing intercultural competence”, June 2025.
This training opened my eyes to what I had not perceived. I now have a better understanding of how my American colleagues perceive us and what their expectations and needs are. The training was practical. I came away with tools and ideas. There is nothing complicated; you just have to know it 😊. Today, I communicate differently with my American colleagues which facilitates my exchanges and allows me to gain in efficiency.
This program was essential for me and my colleagues to develop an understanding and appreciation of the French way of work…
Good balance between theoretical input and the experience of the trainer. This course has helped us to distinguish differences in personal behavior and other types of behavior conditioned by American culture.
