Working with Indians
Understand and manage the impact of Indian culture on your relationships with employees, customers, suppliers, and partners.
Build relationships of trust with Indian colleagues, employees, suppliers and clients.
1 day – 7 hours, face to face or by video conferencing.
2 – 14 participants
Participants should preferably have some work experience with, and exposure to, multicultural environments. Proficiency level required (TOEIC 750) for the course in English.
English or French
Certificate of course completion
This “Working with indians” program is designed for any manager in charge of business development and planning on an international level dealing with Indian trading partners, suppliers and /or colleagues.
• Understand the foundations of Indian culture through an overview of key historical events, demography, geography, societal development, geopolitics, and traditions.
• Understand the impact of Indian cultural values on people’s behavior, communication and work style.
• Be able to adapt to Indian professional mind-set more effectively, building stronger relationships with employees, suppliers, and clients.
Before the seminar:
Each participant will carry out a personal cultural assessment with the online tool Country Navigator™. This tool will enable each participant to understand her/his personal values and cultural preferences and compare them to professionals of other nationalities.
During the seminar:
Our training is very participatory and experiential. Our approach includes alternating between theory and practice, simulations, and group activities. A variety of case studies and group interaction are programmed into this training course. Our objective is to engage learners mentally, emotionally and behaviorally, aligning them to the complexities and richness of intercultural exchanges with Indians.
Some possible key topics
• How do Indians perceive people from other cultural backgrounds and nationalities? How do you perceive Indians?
• Historical, geopolitical, economic and societal issues and their impact on Indian business mentality.
• Communication with Indian Business Partners
• The importance of nonverbal signals and body language
• Adapting your working style and methods to Indians
• Challenges and difficulties when working in project teams with Indian clients and suppliers
• Conducting meetings, negotiating, giving critical feedback and dealing with conflict
• Managing relationships and interactions with Indian Suppliers and Clients
• Protocols and rituals : (business meals, gifts, dress codes…)
This seminar has been conducted for the following companies:
ALSTOM, AREVA, General Electric, EM Lyon Business School, Groupe Sanofi, Volvo Trucks.