Working with the Singaporeans.
Understand and manage the impact of Singaporean culture on your relationships with employees, customers, suppliers, and partners.
Aim
Build relationships of trust with Singaporean colleagues, employees, suppliers and clients.
Duration
1 day – 7 hours, face to face or by video conferencing.
Group
2 – 14 participants
Prerequisites
Participants should preferably have some work experience with, and exposure to, multicultural environments. Proficiency level required (TOEIC 750) for the course in English.
Course language
English or French
Certificate
Certificate of course completion
Participant profile
This “Working with the Singaporeans” program is designed for any manager in charge of business development and planning on an international level dealing with Singaporean trading partners, suppliers and /or colleagues.
Benefits
• Understand the foundations of Singaporean culture through an overview of key historical events, demography, geography, societal development, geopolitics, and traditions.
• Understand the impact of Singaporean cultural values on people’s behavior, communication and work style.
• Be able to adapt to Singaporean professional mind-set more effectively, building stronger relationships with employees, suppliers, and clients.
Content
Before the seminar:
Each participant will carry out a personal cultural assessment with the online tool Country Navigator™. This tool will enable each participant to understand her/his personal values and cultural preferences and compare them to professionals of other nationalities.
During the seminar:
Our training is very participatory and experiential. Our approach includes alternating between theory and practice, simulations, and group activities. A variety of case studies and group interaction are programmed into this training course. Our objective is to engage learners mentally, emotionally and behaviorally, aligning them to the complexities and richness of intercultural exchanges with the Singaporeans.
Some possible key topics
• Introduction to key cultural dimensions to better understand the Singaporean professional environment and behavior
• Stereotypes and perceptions
• Historical, geopolitical, economic, demography, and societal issues, and their impact on Singaporean business mentality.
• Communication with Singaporeans Business Partners
• Adapting your working style and methods to the Singaporeans
• Conducting meetings, negotiating and dealing with conflict and the importance of listening and of showing respect
• Managing relationships and interactions with Singaporean Suppliers and Clients
• Protocols: (business meals, gifts, dress codes…)
This seminar has been conducted for the following companies:
ALSTOM, AREVA, General Electric, EM Lyon Business School, le groupe Sanofi, Volvo Trucks, Biomerieux.