Working with the Canadians
Understand and manage the impact of Canadian culture on your relationships with employees, customers, suppliers, and partners.
Aim
Build relationships of trust with Canadian colleagues, employees, suppliers and clients.
Duration
1 day – 7 hours, face to face or by video conferencing.
Group
2 – 14 participants
Prerequisites
Participants should preferably have some work experience with, and exposure to, multicultural environments. Proficiency level required (TOEIC 750) for the course in English.
Course language
English or French
Course certificate
Certificate of course completion
Participant profile
This “Working with the Canadians” program is designed for any manager in charge of business development and planning on an international level dealing with Canadian trading partners, suppliers and /or colleagues.
Benefits
• Understand the foundations of Canadian culture through an overview of key historical events, demography, geography, societal development, geopolitics and traditions.
• Understand the impact of Canadian cultural values on people’s behavior, communication and work style.
• Be able to adapt to Canadian professional mind-set more effectively, building stronger relationships with employees, suppliers, and clients.
Content
Before the seminar:
Each participant will carry out a personal cultural assessment with the online tool Country Navigator™. This tool will enable each participant to understand her/his personal values and cultural preferences and compare them to professionals of other nationalities.
During the seminar:
Our training is very participatory and experiential. Our approach includes alternating between theory and practice, simulations, and group activities. A variety of case studies and group interaction are programmed into this training course. Our objective is to engage learners mentally, emotionally and behaviorally, aligning them to the complexities and richness of intercultural exchanges with Canadians.
Some possible key topics
• Stereotypes et perceptions.
• The essentials of Canadian culture, civic and professional values.
• Culture-specific values and their impact on Canadian communication.
• Similarities and differences between anglophone and francophone Canadians.
• Informal communication style in Canada.
• Adapting your working style and methods to the Canadians.
• Hierarchy : the influence of seniority, gender, academic background, corporate culture, level of identification with the company and the relationship to managers.
• Building interpersonal relationships at work.
• Canadian negotiation tactics and attitudes.
• Tips for business appointments and everyday life.
This seminar has been conducted for the following companies:
ALSTOM, AREVA, General Electric, EM Lyon Business School, le groupe Sanofi, Volvo Trucks, Biomerieux
.