Working with Mexicans
Understand and manage the impact of Mexican culture on your relationships with employees, customers, suppliers, and partners.
Aim
Build relationships of trust with Mexican colleagues, employees, suppliers and clients.
Duration
1 day – 7 hours, face to face or by video conferencing.
Group
2 – 14 participants
Prerequisites
Participants should preferably have some work experience with, and exposure to, multicultural environments. Proficiency level required (TOEIC 750) for the course in English.
Course language
English or French
Course certificate
Certificate of course completion
Participant profile
This “Working with Mexicans” program is designed for any manager in charge of business development and planning on an international level dealing with Mexican trading partners, suppliers and /or colleagues.
Benefits
• Understand the foundations of Mexican culture through an overview of key historical events, demography, geography, societal development, geopolitics, and traditions.
• Understand the impact of Mexican cultural values on people’s behavior, communication and work style.
• Be able to adapt to Mexican professional mind-set more effectively, building stronger relationships with employees, suppliers, and clients.
Content
Before the seminar:
Each participant will carry out a personal cultural assessment with the online tool Country Navigator™. This tool will enable each participant to understand her/his personal values and cultural preferences and compare them to professionals of other nationalities.
During the seminar:
Our training is very participatory and experiential. Our approach includes alternating between theory and practice, simulations, and group activities. A variety of case studies and group interaction are programmed into this training course. Our objective is to engage learners mentally, emotionally and behaviorally, aligning them to the complexities and richness of intercultural exchanges with the Mexicans.
Some possible key topics
• Stereotypes et perceptions
• The role of religion in Mexican society
• Mexican hospitality a pillar of the society
• Culture-specific values and their impact on Mexican communication
• Developing interpersonal relationships and trust
• Concepts of time, flexibility and multitasking in Mexican work environment.
• Project management in Mexico and relationship to quality, risks, deadlines
• The decision-making processes in Mexico
• Motivating Mexican employees
• Mexican negotiation tactics and attitudes
• Tips for business appointments and everyday life
This seminar has been conducted for the following companies:
ALSTOM, AREVA, General Electric, EM Lyon Business School, le groupe Sanofi, Volvo Trucks, Biomerieux.