Working with Japanese.

working with Japanese

Understand and manage the impact of Japan culture on your relationships with employees, customers, suppliers, and partners.


Build relationships of trust with Japanese colleagues, employees, suppliers and clients.


1 day – 7 hours, face to face or by video conferencing.


2 – 14 participants


Participants should preferably have some work experience with, and exposure to, multicultural environments. Proficiency level required (TOEIC 750) for the course in English.

Course language

English or French


Certificate of course completion

Participant profile

This “Working with Japanese” program is designed for any manager in charge of business development and planning on an international level dealing with Japanese trading partners, suppliers and /or colleagues.


Understand the foundations of Japanese culture through an overview of key historical events, demography, geography, societal development, geopolitics, and traditions.

Understand the impact of Japanese cultural values on people’s behavior, communication and work style.

Be able to adapt to Japanese professional mind-set more effectively, building stronger relationships with employees, suppliers, and clients.


Before the seminar:

Each participant will carry out a personal cultural assessment with the online tool Country Navigator™. This tool will enable each participant to understand her/his personal values and cultural preferences and compare them to professionals of other nationalities.

During the seminar:

Our training is very participatory and experiential. Our approach includes alternating between theory and practice, simulations, and group activities. A variety of case studies and group interaction are programmed into this training course. Our objective is to engage learners mentally, emotionally and behaviorally, aligning them to the complexities and richness of intercultural exchanges with the Japanese.

Some possible key topics

How do the Japanese perceive people from other cultural backgrounds and nationalities? How do you perceive the Japanese?

Historical, geopolitical, economic, demography, and societal issues, and their impact on Japanese business mentality.

Culture-specific values and their impact on Japan communication.

Business language: the importance of English and Japanese in international projects and language barriers.

Hierarchy : the influence of seniority, gender, academic background, corporate culture, level of identification with the company and the relationship to managers.

The decision-making processes in Japan and identifying decision-makers and power chains.

Managing relationships and interactions with Japanese Suppliers and Clients.

Tips for business appointments and everyday life.

This seminar has been conducted  for the following companies:

AREVA, General Electric,  Sanofi, Volvo Trucks, Biomerieux.

More info about this programme?